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Registration Policies

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Attendee Security & Privacy

AGU is committed to protecting your privacy, and we honor your right to make choices about the information you share with us. AGU requests information from those who engage with us to complete business processes such as meeting registration, to improve the communication and sharing of science, to improve programs and websites, and to serve the interests of members, authors, meeting attendees, and others by providing them with relevant information.

We are committed to providing an explanation of what information is required and what is optional, as well as how that information is being used. Learn more about the types of information collected and their purpose.

AGU does not sell meeting attendee or member contact information

It has been brought to our attention that some individuals and organizations have been contacted with offers of lists for purchase. These offers are not affiliated with AGU in any way and are unauthorized. We thank our exhibitors for reporting this issue to us. If you receive or know of an email containing such an offer, we ask that you please alert us by email.

AGU Privacy policy

Vaccination policy/information

AGU and CUAHSI are committed to the health and well-being of our meeting attendees, exhibitors, staff and meeting partners. As part of our effort to hold a safe and productive meeting, we expect all attendees to be full vaccinated if attending #FIHM22 in person in San Juan. If you are not fully vaccinated (two weeks after the last required shot), please plan to attend online. Puerto Rico has many guidelines regarding vaccination status. Proof of vaccination or a negative test must be shown to enter many buildings in Puerto Rico, including restaurants. Mask are required indoors. #FIHM will fully comply with CDC guidance and local requirements regarding safety. The Puerto Rico Convention Center staff will also be fully vaccinated.

Code of Conduct

AGU and CUAHSI are committed to providing a safe, productive, and welcoming environment for all meeting participants and FIHM staff. All participants are expected to abide by the FIHM Meetings Code of Conduct.

Payments, Transfer and Refunds

  • Early bird registration: Early registration must be accompanied by payment. Otherwise, it will not be processed, and the standard registration rates will be applied.
  • Registration receipts: Payment receipts for #FIHM22 registration can be requested by emailing the FIHM Registration Center.
  • Registration payment types: AGU accepts credit card, check and wire transfer payments. AGU does not process purchase orders for registration payments. To process group registration payments, contact the FIHM Registration Center. The last day to submit payment via wire transfer or check is 8 June 2022.
  • Cancellation/refund policy: Written notifications must be emailed to [email protected].

    • Registration cancellation received by 17 May 2022 will receive complete refund.
    • Cancellations received between 18 and 24 May 2022 will have a $50 USD processing fee deducted from their refund.
    • No refunds will be issued for cancelled registrations or ticketed events after 24 May 2022.
  • Registration transfers: In person and online registrations are non-transferable from one attendee to another. Each attendee will have a unique registration account.
  • Registration type adjustment: Attendees will have the opportunity to adjust their registration type from in-person to online (or vice versa). You will be required to pay the difference in the registration cost or will receive a refund of the difference. Please contact the FIHM Registration Center for assistance with adjusting your registration type. The deadline to make this adjustment is 8 June 2022.